5 year guarantee
5 year guarantee
Professional Support
From Germany
Initializing My BIKE
My BIKE

"I want to return a order."

Would you like to return something because the shipment was faulty or you just didn't like the product? No problem! We will handle your return quickly and in an accommodating manner.
Return form:
If you no longer have your return form, you can download the form again, print it out, fill it out and send the return with enclose. This makes it easier for us to process the return and shortens the processing time.

Delivery with DHL:
If you want to return an order that was delivered by DHL / Post, you can create a DHL return label yourself under the following link.
You then print this out and attach it to the package. Then you can send the package to the nearest DHL parcel shop. Returns are free of charge.


If you have any problems, please contact us:
Mail: shop@hepco-becker.de
Tel: (+49) 0 6331 1453 222
WE ARE TAKING A SHORT BREAK FROM OCTOBER 2ND TO 3RD AND WILL BE BACK FOR YOU FROM OCTOBER 4TH!
You can order continuously via our shop! Your orders will be processed immediately on October 4th! Thanks for your understanding!

WIR MACHEN VOM 2. BIS 3. OKTOBER EINE KURZE PAUSE UND SIND AB DEM 4. OKTOBER WIEDER FÜR DICH DA!
Du kannst ununterbrochen über unseren Shop bestellen! Deine Bestellungen werden umgehend am 4. Oktober bearbeitet! Danke für dein Verständnis!