5 year guarantee
5 year guarantee
Professional Support
From Germany
Initializing My BIKE

Shipping fees within Germany and Austria:

DHL : 5,95€
The standard delivery time is 1-2 working days. Our processing time to hand over the order to DHL or DPD is usually 1-2 working days. Please note any deviating processing times, which are displayed directly with the product.

The following applies to Germany and Austria: from a value of €250, delivery is automatically carriage paid

Shipping fees world wide:

The following countries are supplied directly:
Country:packet transit time (working days)processing time (working days)delivery serviceShipping fee (€)
Austria3-41-2DHL Post9
Bahrain5-101-2DHL Express236
Bolivia5-101-2DHL Express271
Brasil5-101-2DHL Express271
Canada5-101-2DHL Express143
China5-101-2DHL Express176
Denmark3-51-2DHL Post14
Egypt5-101-2DHL Express236
Germany1-21-2DHL Post5,95
Iceland5-101-2DHL Express100
Ireland3-51-2DHL Post *
Kuwait5-101-2DHL Express236
Luxembourg3-51-2DHL Post9
Mexico5-101-2DHL Express143
Montenegro5-101-2DHL Express100
New Zealand5-101-2DHL Express236
Pakistan5-101-2DHL Express271
Poland3-51-2DHL Post15
Saudi Arabia5-101-2DHL Express236
Serbia5-101-2DHL Express100
Slovenia5-101-2DHL Post17
Sri Lanka5-101-2DHL Express176
Taiwan5-101-2DHL Express176
Tunesia5-101-2DHL Express271

not available --
Ukraine5-101-2DHL Express176
United Arab Emirates5-101-2DHL Express236
Vietnam5-101-2DHL Express

*To calculate the actual shipping costs, place your parts in the shopping cart. During the ordering process, the actual shipping costs will then be displayed under the item "Shipping method" when you choose your country. In countries where we have an official importer, you will be shown the relevant contact details directly in the checkout when selecting the country. You can then either contact the importer directly or send your filled shopping cart to the importer with one click. He will then get in touch with you as soon as possible. A direct order from countries with an official importer is unfortunately not possible.

Available Payment methods:

  • Credit card: Visa. MasterCard, American Express, Maestro, CartSi, Cartes Bancaires 
  • Paypal 
  • Prepayment bank transfer: You pay the amount to us in advance. You can find the bank details in the order confirmation email. After receipt of money we will send the goods immediately.
  • ING home pay 
  • EPS
  • Instant bank transfer 
  • Giropay
  • Klarna purchase on account: You will be forwarded to Klarna and complete the purchase there. As soon as we have released the goods for shipping, you will receive an email from Klarna with all the payment information.

Dear Customers,

we would like to inform you that we will be closed for the holidays from December 20, 2023, until January 2, 2024. We will resume operations on January 3, 2024, and will gradually process your orders. We kindly ask for your understanding regarding any delays during this period.

We sincerely thank you for your loyalty and wish you happy holidays and a great start to the new year!