• The standard parcel delivery time is 1-2 working days.
• In addition, there is our processing time to hand over the order to DHL, which is usually 1-2 working days.
• Please note any deviating processing times, which are displayed directly with the product.
• DHL Express is only available on request.
• The following applies to Germany and Austria: delivery is automatically carriage paid for orders over €250.

Shipping costs worldwide:

The following countries are supplied directly:

*To calculate the actual shipping costs, place the desired items in the shopping basket. The actual shipping costs will then be displayed under "Shipping method" during the order process.

In countries where we have an official importer, the respective contact details will be displayed directly in the checkout when you select the country. You can then either contact the importer directly or send your filled shopping basket to the importer with one click. The importer will then get in touch with you as soon as possible.
Unfortunately, it is not possible to order directly from countries with an official importer.

We offer the following payment methods:

• Advance payment via bank transfer: 
  You can conveniently transfer the invoice amount to our bank account, specifying the payment reference.
  We will send you our bank details and the payment reference separately by email as part of the order processing.
  Once we receive your payment, we will ship the goods immediately.

We also offer the following payment methods via the payment service provider mollie:

• Apple Pay:
  You can pay with Apple Pay during the checkout process. To do so, you must confirm the payment using the Apple Pay service on a supported Apple device and complete the verification steps. Apple Pay uses the payment information you have stored in the Apple Wallet app for the transaction. 
  For more information, please visit https://support.apple.com/en-euro/102626
  
• eps (Electronic Payment Standard):
  Online bank transfer for our customers in Austria.
  You transfer the invoice amount using your Austrian bank's usual online banking system.
  
• Debit & Credit Card:
  We accept the following debit and credit cards:
  Visa, MasterCard, American Express, Maestro, CartaSi, Cartes Bancaires
• Paypal:
  Payment is easy:
   1. Select "PayPal" as your payment method at checkout.
   2. You will be redirected to the PayPal website to complete your payment.
   3. If you already have a PayPal account, you can log in with your PayPal credentials and complete the payment. If you don't yet have a PayPal account, you can create one and then confirm the payment. For payment methods such as direct debit via PayPal, credit card via PayPal, and purchase on account via PayPal, creating a PayPal account is not necessary.
   4. You will then be redirected back to our website (www.hepco-becker.de).
  
• In additional co-operation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. The payment is made to Klarna:
• Pay now. (formerly SOFORT Bank Transfer):
  Your account will be debited immediately after placing the order.
• Pay later (on account):
  The payment period is 30 days from dispatch of the goods.
  The invoice terms for purchase on account for deliveries to the following countries are as follows:
• Germany: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0
• Austria: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_at/invoice?fee=0
• Portugal: https://cdn.klarna.com/1.0/shared/content/legal/terms/pt-pt/consumer_credit_30
• Italy: https://cdn.klarna.com/1.0/shared/content/legal/terms/it-it/consumer_credit_30
• Spain: https://cdn.klarna.com/1.0/shared/content/legal/terms/es-es/consumer_credit_30
• Norway: https://cdn.klarna.com/1.0/shared/content/legal/terms/nb-NO/credit_products_combined
• Sweden: https://cdn.klarna.com/1.0/shared/content/legal/terms/sv-SE/invoice
• Denmark: https://cdn.klarna.com/1.0/shared/content/legal/terms/da-DK/invoice
• Finland: https://cdn.klarna.com/1.0/shared/content/legal/terms/fi-fi/invoice
• Netherlands: https://cdn.klarna.com/1.0/shared/content/legal/terms/nl-nl/invoice
• France: https://cdn.klarna.com/1.0/shared/content/legal/terms/fr-fr/consumer_credit_30

The use of the payment method invoice requires a positive credit check. In this respect, we forward your data to Klarna as part of the purchase initiation and processing of the purchase contract for the purpose of the address and credit check. Please understand that we can only offer you those payment methods that are permitted based on the results of the credit check.

Further information and Klarna's terms of use can be found for the following countries as follows:

• Germany: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/user
• Austria: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_at/user
• Portugal: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/pt_pt/user
• Italy: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/it_it/user
• Spain: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/es_es/user
• Norway: https://cdn.klarna.com/1.0/shared/content/legal/terms/nb-NO/user
• Sweden: https://cdn.klarna.com/1.0/shared/content/legal/terms/sv-se/user
• Denmark: https://cdn.klarna.com/1.0/shared/content/legal/terms/da-dk/user
• Finland: https://cdn.klarna.com/1.0/shared/content/legal/terms/fi-fi/user
• Netherlands: https://cdn.klarna.com/1.0/shared/content/legal/terms/nl-nl/user
• France: https://cdn.klarna.com/1.0/shared/content/legal/terms/fr-fr/user

General information about Klarna can be found here: www.klarna.com
Your personal data will be treated by Klarna in accordance with the applicable privacy policy and in accordance with the information in Klarna's privacy policy.